Start sending and receiving crypto directly to and from your Coins Pro account.
Here’s a quick step-by-guide:
Coins Pro Direct Crypto Deposits
- Click on [Balance] and choose the crypto you wish to receive.
- Tap [Deposit] and select [Deposit from Wallet]
- A pop-up will show the deposit information. Just scan the QR or copy your receiving wallet address to complete your deposit!
Coins Pro Direct Crypto Withdrawals
- Click on [Balance] and choose the crypto you wish to send.
- Tap [Withdraw] and select [Send to Wallet]
- Fill in the network, receiving wallet address and amount to complete the withdrawal.
What are the requirements to be able to do crypto deposits and withdrawals in Coins Pro?
Your account must be at least Level 2 (ID & Selfie verified) to be able to enjoy these services. You may head on to the [Identity Verification] section of the Coins Pro website to upgrade your account.
If the service is still not available for you even if your account is already Level 2 verified, kindly complete this application form for our review.
What tokens are supported for the Coins Pro direct deposits and withdrawal service?
| Chain | Token | Deposit | Withdraw |
| BTC | BTC | Available | Available |
| Bitcoin (Lightning) | BTC | Available | Unavailable |
|
BCH (Bitcoin Cash) |
BCH | Available | Available |
| ETH (ERC-20) | ETH | Available | Available |
| USDT | Available | Available | |
| USDC | Available | Available | |
| BLUR | Available | Available | |
| SLP | Available | Available | |
| SHIB | Available | Available | |
| KNC | Available | Available | |
| LDO | Available | Available | |
| RPL | Available | Available | |
| TRU | Available | Available | |
| APE | Available | Available | |
| GALA | Available | Available | |
| MATIC | Available | Available | |
| AXS | Available | Available | |
| AAVE | Available | Available | |
| CHZ | Available | Available | |
| ENJ | Available | Available | |
| LINK | Available | Available | |
| MANA | Available | Available | |
| MKR | Available | Available | |
| SAND | Available | Available | |
| UNI | Available | Available | |
| YGG | Available | Available | |
| BAT | Available | Available | |
| LOOKS | Available | Available | |
| LQTY | Available | Available | |
| FLOKI | Available | Available | |
| PEPE | Available | Available | |
| MV | Available | Available | |
| ARKM | Available | Available | |
| FANC | Available | Available | |
| IMX | Available | Available | |
| PENDLE | Available | Unavailable | |
| UNIBOT | Available | Unavailable | |
| ALICE | Available | Available | |
| SNX | Available | Available | |
| MEME | Available | Available | |
| PYUSD | Available | Available | |
| CBX | Available | Available | |
| XAUT | Available | Unavailable | |
| COMP | Available | Unavailable | |
| BSC (BEP-20) | BNB | Available | Available |
| DOGE | Available | Available | |
| USDT | Available | Available | |
| USDC | Available | Available | |
| FLOKI | Available | Available | |
| AXS | Available | Unavailable | |
| MANA | Available | Unavailable | |
| MATIC | Available | Unavailable | |
| SAND | Available | Unavailable | |
| SLP | Available | Unavailable | |
| UNI | Available | Unavailable | |
| YGG | Available | Unavailable | |
| AAVE | Available | Unavailable | |
| KNC | Available | Unavailable | |
| MKR | Available | Unavailable | |
| LINK | Available | Unavailable | |
| TRU | Available | Unavailable | |
| APE | Available | Unavailable | |
| BNX | Available | Available | |
| ALICE | Available | Available | |
| ALT | Available | Available | |
| COMP | Available | Unavailable | |
| TRX (TRC-20) | TRX | Available | Available |
| USDT | Available | Available | |
| USDC | Available | Available | |
| RON (Ronin) | RON | Available | Available |
| AXS | Available | Available | |
| SLP | Available | Available | |
| USDC | Available | Unavailable | |
| XRP (Ripple) | XRP | Available | Available |
| SOLO | Available | Available | |
|
ARBITRUM
(Arbitrum One)
|
ARB | Available | Available |
| USDT | Available | Available | |
| USDC | Available | Unavailable | |
| ETH | Available | Available | |
| RDNT | Available | Available | |
| ARBS | Unavailable | Available | |
| GMX | Available | Available | |
| PENDLE | Available | Unavailable | |
| MAGIC | Available | Available | |
|
MATIC
(Polygon)
|
MATIC | Available | Available |
| USDT | Available | Available | |
| MV | Available | Unavailable | |
| USDCE | Available | Available | |
| USDC | Available | Available | |
|
LITECOIN
(LTC)
|
LTC | Available | Available |
|
DOGECOIN
(DOGE)
|
DOGE | Available | Available |
|
XDC
(XDC Network)
|
XDC | Available | Available |
If the service is still not available for you even if your account is already Level 2 verified, kindly complete this application form for our review.
Why is my Coins Pro crypto deposit not credited?
As a BSP registered and regulated Virtual Asset Service Provider, we are required to comply with the Travel Rule. If you have not provided the complete sender/originator information, your Coins Pro deposit will be put on hold until the details are provided.
For your reference, any transfer (sending or receiving) above Php 50,000, the following information will be required:
- Sender Name
- Sender ID Type and ID Number
- Originating Platform/Exchange
- Purpose of the transfer
How do I use Wallet Address Whitelist feature?
You can consider the Wallet Address Whitelist as your saved wallet addresses. If you plan to send or receive crypto regularly to or from an external non-Coins.ph crypto wallet, you just have to provide the wallet information once to add to the whitelist and your future transactions to the said wallet will automatically be processed. This way, when you deposit or withdraw to the whitelisted wallet with amounts exceeding Php 50,000, you will not have to provide the requested information every single time.
Steps required:
1. Log in to your Coins Pro Account. Hover on the user icon and click Account Settings.
2. Locate Wallet Address Whitelist and click the "Set up" button.
3. Select Withdraw to add wallet addresses you will receive crypto from or Deposit for wallet addresses you will send crypto to. Then click the "New Withdraw/Deposit Address" button.
4. Fill in the complete and correct details pertaining to the wallet address you want to save or whitelist. Click Next and input the Verification code.
5. Your whitelisted wallet address should now be visible under the token selected when you Withdraw or Deposit crypto with the whitelisted wallet address.