Service Advisory: Cash-in via InstaPay, PESONet, and QR Ph is temporarily unavailable. We sincerely apologize for the inconvenience and understand how important it is for you to fund your wallet. We're working hard to restore these services, and we expect them to be back up soon.
In the meantime, please avoid sending funds to your Coins.ph wallet through these channels to prevent delays. If you have a pending transfer, you may contact your sending bank or e-wallet to request a reversal. You can still cash in through Direct Cash-In (minimum PHP 100,000) or DragonPay in the app.
Rest assured, your wallet funds remain safe and secure. Thank you for your patience and understanding.
Coins.ph cash-in options have minimum and maximum allowable amounts per transaction. Your overall daily deposit limit depends on your account's verification level.
Cash-In Limits Overview
| Cash-In Method | Minimum Amount | Maximum Amount |
|---|---|---|
| General Outlets (InstaPay & Over-the-Counter) | ₱15.00 | ₱50,000 per transaction |
| PESONet | ₱15.00 | Varies based on account limit |
| Direct Transfers | ₱100,000.00 | Varies based on account limit |
Note: Maximum deposit capacity within any 24-hour period depends on your remaining daily cash-in limit. For single transactions above ₱50,000, use PESONet or Direct Transfer.
Frequently Asked Questions
1. How do I check my available cash-in limit?
View your remaining daily cash-in allowance in the Coins.ph app under Account Settings > Limits & Verification.
2. What happens if I exceed my daily limit?
Transactions exceeding your remaining daily limit will fail or be declined. You must wait for your daily limit to reset before attempting another cash-in.
3. Do unused daily limits carry over to the next day?
No, daily cash-in limits reset every 24 hours regardless of whether they were utilized.
4. How can I increase my cash-in limit?
You can increase your daily transaction limits by upgrading your verification level in the app and submitting the required identity documents.