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Can I still get my funds if I wasn't able to cash in within the time limit?

Yes, we can still process your order. Send us a copy of your deposit slip or a screenshot of your online transaction at help@coins.ph, so we can assist you.

The system automatically cancels all orders for Cash in to your wallet if they are not marked as paid within the time limit of the order placement.

Make sure to complete your payment within 1 hour when Cashing in to your Bitcoin Wallet and within 8 hours when Cashing in to your Peso Wallet.

If you go beyond this, you will receive an email informing you that your order has expired.  

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