Service Advisory: Cash-in via InstaPay, PESONet, and QR Ph is temporarily unavailable. We sincerely apologize for the inconvenience and understand how important it is for you to fund your wallet. We're working hard to restore these services, and we expect them to be back up soon.
In the meantime, please avoid sending funds to your Coins.ph wallet through these channels to prevent delays. If you have a pending transfer, you may contact your sending bank or e-wallet to request a reversal. You can still cash in through Direct Cash-In (minimum PHP 100,000) or DragonPay in the app.
Rest assured, your wallet funds remain safe and secure. Thank you for your patience and understanding.
Coins.ph offers various ways to add funds to your wallet. While Coins.ph does not charge cash-in fees for most electronic bank transfers, certain third-party payment channels may incur processing charges.
Fee Breakdown by Payment Method
Payment Method |
Coins.ph Cash-In Fee |
Important Notes & Outlets |
|---|---|---|
| InstaPay | ₱0.00 (Free) | Sending banks or e-wallets may charge their own standard transfer fee. |
| PESONet | ₱0.00 (Free) | Sending banks may charge their own clearing/transfer fee. |
| Direct Transfer (Intrabank) | ₱0.00 (Free) | Direct bank transfers via supported partner banks. |
| Remittance Centers (via Dragonpay) | ₱25.00 per transaction | Applies to Cebuana Lhuillier, M Lhuillier, Palawan Pawnshop, Pera Hub, and Villarica Pawnshop. |
Note: Third-party partner fees are subject to change. Check our full directory of supported cash-in options for the most up-to-date availability and network terms.
Frequently Asked Questions
1. Why was I charged a fee when cashing in via InstaPay?
Coins.ph does not charge any deposit fees for receiving InstaPay transfers. However, your sending bank or e-wallet (e.g., GCash, BDO, BPI) may charge an outbound InstaPay transfer fee per transaction.
2. Are over-the-counter remittance cash-in fees deducted from my wallet balance?
No, the ₱25.00 Dragonpay convenience fee is added to the total amount due when completing the payment at the remittance counter.