It's fast and simple to cash out through bank transfer! 

On App

1. From the homescreen, click the Discover button on the bottom panel. Then, select Cash Out under All Services.

 2. Scroll through the cash out options until you see Banks. You may View all options or simply user the Search Button on the upper right to quickly find the bank of your choice.

3. Enter the amount you wish to cash out and choose a service provider available for your chosen bank. Kindly take note of the fees for each option.

Processed by InstaPay: Orders are processed instantly.

Processed by PESONet: Orders placed before 1PM (Monday - Friday) are delivered by 11:59PM. Later orders will be delivered on the next banking day.

4. Enter the recipient name and bank account number you want to cash out to. You may also input a mobile number so that you can receive an SMS notification once the cash out is processed.

After we complete the transfer, a notification will be sent via SMS to the inputted mobile number. You will then be able to verify that you received the full cash out amount by checking your balance through your bank's services--through an ATM, by logging on to your online banking account, by updating your passbook, or by calling your bank branch and making a balance inquiry. 

On Web

1. When logged in on your account via web browser, click Balance on the menu bar. You will see your balance for each currency. To cash out your funds in Peso, click WITHDRAW on the row of your Peso balance.

2. You will see a pop-up for withdrawal options, select Cash Out.

3. You may select a bank from Top Picks or View all options under Banks. You may also use the search button to find your bank of choice.

 4. Enter the amount you wish to cash out and choose a service provider available for your chosen bank. Kindly take note of the fees for each option.

Processed by InstaPay: Orders are processed instantly.

Processed by PESONet: Orders placed before 1PM (Monday - Friday) are delivered by 11:59PM. Later orders will be delivered on the next banking day.

5. Enter the bank account name and number under the Recipient Details. You may also input a mobile number so that you can receive an SMS notification once the cash out is processed.

After we complete the transfer, a notification will be sent via SMS to the inputted mobile number. You will then be able to verify that you received the full cash out amount by checking your balance through your bank's services--through an ATM, by logging on to your online banking account, by updating your passbook, or by calling your bank branch and making a balance inquiry. 

For real-time updates on this outlet, please check our Status Page.