Don’t know how to use 2FA? No worries! To set up your 2-Factor Authentication for your Coins.ph account, simply follow the steps below:
To enable 2FA through the web or browser:
1. Download and install the Google Authenticator app or Authy.
Head over to the App Store 
for iOS or the Google Play Store 
for Android and download Google Authenticator or Authy. It only takes seconds to install!
2. Go to your Coins.ph Account Settings page to enable 2FA.
Log in to your Coins.ph account, and click on your name, mobile number, or your email address on the upper right corner then choose Settings. You may also click this link to go there right now!
Look under Two-Factor Authentication and click the Enable 2FA button.
After clicking, you would have to request for a verification code which will be sent to your mobile number:
You will be redirected to a page with a QR code, similar to this:
3. Open your authenticator app and add an entry.
If using the QR code option on Google Authenticator:
Open the Google Authenticator app on your smartphone and click on the "+" button seen on the lower right part of your screen.
This will bring you to a screen with two options: "Scan barcode," and "Manual entry." Click "Scan barcode," then capture the QR code on the Coins.ph page with your phone camera.
The app will immediately generate a 6-digit verification code for your account. This code changes every 30 seconds (there is a timer on the lower-right side of the codes). Enter this code into the Coins.ph screen, then click "Enable 2FA."
To enable 2FA through the app:
1. Download and install the Google Authenticator app or Authy.
Head over to the App Store for iOS or the Google Play Store for Android and download Google Authenticator or Authy. It only takes seconds to install!
2. Go to your Coins.ph Account Settings page to enable 2FA
Log in to your Coins.ph account. Tap on your display image on the upper-left corner of the screen and choose Settings.
Afterwards, you may head to Enable 2FA.
Next, tap on "Send me the codes" which you will receive in either your email address or mobile number for you to verify.
You will be directed to a page wherein your Authentication code is provided.
3. Open your authenticator app and add an entry.
Open the Google Authenticator app on your smartphone and tap on the "+" button seen on the lower right part of your screen and select "Enter a provided key" wherein you input or paste the Authentication Code provided in the Coins app.
The app will immediately generate a 6-digit verification code for your account. This code changes every 30 seconds (there is a timer on the lower-right side of the codes). Enter this code into the Coins.ph screen, then click "Enable 2FA."
That’s it, you’re done! Now, next time you log in to your Coins.ph account, after you enter your password, you’ll need to input the randomly generated code by your Google Authenticator app or Authy before gaining access. Since the code’s randomly generated, it’d be extremely difficult to guess it.
Got it? Try enabling your 2FA!
Confused? you may contact us through the Coins app or leave us a message here.
We are happy to help!
