How to Cash Out

Requirements for Cashing Out

Before you begin, make sure your Coins.ph account is:

• ID and Selfie verified: Your account must be verified with a valid ID and a selfie.
• Phone verified: If you plan to use InstaPay or PESONet cash-out options, ensure your account has a phone number linked.

On the Coins App

1. Open Portfolio: Launch the Coins app, and navigate to the Portfolio tab.

   

2. Click on Withdraw: Tap Withdraw to initiate the cash-out process.
3. Select Cash Out: Choose the Cash Out option from the menu.

   

4. Choose Your Cash Out Method:
   • Scroll through available options or use the search bar to find your preferred e-wallet, bank, or remittance center.

     

     

5. Set Delivery Time and Amount:
   • Select your preferred delivery time (note any applicable fees).
   • Enter the amount you wish to cash out along with necessary details:Account Holder Name

     

     

On the Coins Website

1. Open Portfolio on Coins Website: Access Coins.ph through a web browser and click on the Portfolio tab from the left side of the screen.

    

   

2. Select PHP Wallet: Click on your PHP wallet under your balances.

   

3. Initiate Cash Out: Press the Cash Out button located at the upper right corner of your screen.

   

4. Choose Your Cash Out Option:
   • Scroll through available options or use the search bar to find your preferred e-wallet, bank, or remittance center.

     

5. Enter Amount and Service Provider:
   • Input the amount you want to withdraw and choose a service provider, keeping in mind any associated fees.

Cash-Out Options Available

Coins.ph offers various cash-out options, including:

• E-wallets (e.g., GCash, PayMaya)
• Bank transfers (e.g., BDO, BPI)
• Remittance centers (e.g., Cebuana Lhuillier)

For a complete list of cash-out options and their respective fees, refer to the official Coins.ph website.

Frequently asked questions

What do I need to cash out from Coins.ph?

You need an ID and selfie verification for your account, and phone verification to proceed with cashing out.

How long does it take for cash-out transactions?

Transaction times may vary depending on the chosen Cash Out method. Kindly refer to our available Cash out options to know more on how long each are.

Are there fees associated with cashing out?

Yes, different cash-out methods may incur varying fees. Always check before proceeding. You can check our available Cash out options to see their accompanying fees.

What should I do if I encounter issues while cashing out?

Contact Coins.ph customer support for assistance with any transaction problems.