Coins.ph and Coins Pro customers that had Bitcoin Cash on November 15, 2018 can request distribution of Bitcoin SV tokens that they are entitled to as a result of the hard fork. The BSV tokens that a customer can claim is equal to the total amount of BCH that they had on both Coins.ph and Coins Pro at the time of the fork, minus a small processing fee. Because we are not supporting a BSV wallet, customers must provide a valid BSV wallet address to receive their BSV funds from Coins.ph.
To request their BSV, customers must follow these steps:
- Login to your account and press the “Help” button on the lower-right side of the screen (Web) or the “Send us a message” button in the app.
- Choose Bitcoin SV Redemption and then press “I want to request my Bitcoin SV.”
- In the message, please provide us your external BSV wallet address so our team can send you your BSV after the redemption period closes. You can check this link for a list of external Bitcoin SV wallets
The redemption period will be from March 15 - 31, 2019. After the redemption period, we will send out the BSV tokens to the customers who provided valid external wallet addresses. Customers will no longer be able to request their BSV funds after the redemption period. Because of the fees required to send on the Bitcoin SV network and the complexity of the private key extraction, redemption transactions will be subject to a 50 PHP processing fee, which will be deducted from your eligible amount.