Once your Palawan Express Pera Padala cash out via Dragonpay is processed, you may now proceed to your nearest outlet with your claiming details to receive your cash out.
Acceptable IDs
Below is the list of valid IDs you may provide at the branch:
- Philippine Identification Card (Phil-ID)/Printed ePhil ID
- Philippine Driver's License
- Philippine or Foreign Passport
- Professional Regulation Commission (PRC) ID
- Integrated Bar of the Philippines (IBP)
- Postal ID
- Seafarer's Identification and Record Book Seaman ID
- Alien Certificate of Registration (ACR) / Immigrant Certificate of Registration (ICR)
- Government Office And GOCC ID (Example: Firearms License Issued by AFP)
- Person With Disability (PWD) ID
- Government Service Insurance System (GSIS) E-Card
- Social Security System (SSS) Card
- Unified Multi-Purpose Identification (UMID) Card
- Overseas Workers Welfare Administration (OWWA) ID
- Pag-Ibig Loyalty Card
- Home Development Mutual Fund (HDMF)
- NBI Clearance
- Police Clearance
- Voter's ID and Voter's Certificate with Picture
- Senior Citizen ID
- School ID with Validation
- Philhealth Insurance Card
- Company ID
- Barangay ID
- Barangay Clearance or Certificate
- DSWD Certification or 4Ps ID
What You'll Need to Claim Your Cash Out
Before heading to a Palawan Express branch, make sure to bring the following items:
1. Two Valid IDs
These must match the name provided by you or your sender in the cash out order.
2. Tracking Number
Your cash out’s Transaction Code
3. Sender's Name
The name of the Padala sender
4. Expected Amount
The exact amount you are supposed to receive.
How do I claim my Palawan Express Pera Padala cash out?
Follow the steps here to know how to claim your Palawan Express cash out.
Tips for a Smooth Cash Out
- Always double-check ID validity before visiting the branch
- Ensure IDs are not expired
- If possible, bring a government-issued photo ID
- Keep transaction details handy
Frequently Asked Questions
What if I don't have two valid IDs?
It's recommended to have two valid IDs. If you can't provide two, speak directly with Palawan Express staff about alternative verification methods.
Can someone else claim my money?
Generally, no. The name on the IDs must match the transaction details for security reasons.
Can I use an expired ID?
No, all IDs presented must be valid and not expired.