Follow this step-by-step guide to manage the transition smoothly:
Step 1: Close Open Positions
- Log in to your Coins.ph app or web account.
-
Navigate to the Crypto on Credit section.
- Review your open positions and close each one manually.
Important: If you purchased a cryptocurrency using borrowed funds, you must trade it back into the same token you borrowed before closing the position.
Closing your positions early helps you avoid automatic settlement based on market conditions after July 17.
Step 2: Repay Borrowed Funds
Once all positions are closed:
-
Go to your Crypto on Credit dashboard.
-
Tap or click Repay.
- Choose your preferred repayment method:
-
Transfer & Repay using your Spot Wallet
-
Deposit & Repay by topping up your Credit Wallet
-
- Select the correct crypto and confirm the repayment amount, or simply click Repay All.
Note: Repayment must be made in the same token that was originally borrowed.
Need help? View Full Repayment Guide
Step 3: Transfer Remaining Funds to Spot Wallet
After you’ve repaid your borrowed funds:
- Go to your Crypto on Credit dashboard
- Transfer any remaining balance from your Credit Wallet to your Spot Wallet
- After completing your transfers, your balances should now show zero remaining assets.
For detailed instructions: How to Transfer Between Wallets
If you have any questions or need assistance, our VIP Support Team is here to help.