In compliance with BSP’s latest advisory on Guidelines for Virtual Asset Service Providers (VASP) under Circular No. 1108, all Coins.ph cryptocurrency transactions will only be available for ID and Selfie Verified (Level 2) Coins.ph accounts.
Coins.ph accounts which are not yet ID and Selfie Verified (Level 2) will not be able to enjoy the full features of sending or converting cryptocurrencies (BTC, ETH, BCH, and XRP) on the platform.
If you wish to continue transacting cryptocurrencies, submitting your ID and Selfie verification only takes a few minutes! All you need is a valid government-issued ID and a stable internet connection. Once submitted, your verification will be processed by our team within 3 business days. (READ: How do I get my account ID and Selfie Verified)
However, if you do not wish to make use of our cryptocurrency features, verification will not be required. You will still be able to enjoy your Coins.ph Level 1 account features using your PHP wallet. [READ: What transactions affect my cash in and cash out limits?]
If anything is unclear, you may tap the Help Center button in-app to send us a message or email us at firstname.lastname@example.org.