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How can I increase my daily transaction limits?

Here are your cash in and cash out limits based on your account verification level:

Verification Level Cash in Limits Cash out Limits

1

Email/Phone Verified

Daily Limit

P 2,000

Annual Limit

P 50,000

Users at Level 1 cannot create cash out orders

2

ID and Selfie Verified

Daily Limit

P 50,000

Annual Limit

400,000

Daily Limit

P 50,000

Annual Limit

400,000

3

Address Verified

Daily Limit

P 400,000

Annual Limit

N/A

Daily Limit

P 400,000

Annual Limit

N/A

 

Setting up your account for verification is easy. You may simply go to the Limits and Verifications page in the web browser, or if you’re using our apps, just swipe right, and press Limits and Verifications. From there, you can choose the verification step you want to do. Kindly note that processing time for verifications may take up to a maximum of three business days.

Level 1

Once you sign up and confirm your e-mail address, your account is at Level 1 by default. Your limits are at 2,000 PHP per day for cash-ins but you are not allowed to create cash out orders.

If you did not receive the verification email, go to https://coins.ph/login and click the resend link.

Level 2

Level 2 accounts have an cash-in and cash out limit of 50,000 PHP per day and 400,000 PHP per year. To reach Level 2, you will have to get your ID and selfie verified.

To submit an ID verification request, click here. For a list of acceptable IDs, click here.

To complete the selfie verification, click here and take a photo of yourself while holding up your ID.

 

This information is necessary for us to provide you with a secure and personalized experience, to prevent fraud from occurring on our platform, and to comply with local regulations. We take your privacy very seriously.

Level 3

Level 3 accounts have a cash-in and cash out limit of 400,000 PHP per day. To reach Level 3, you must have your address verified.

To submit an address verification request, click here. For a list of acceptable documents, click here.

 

For further clarification, you may send us a message us at help@coins.ph.

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