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When will I receive my cash payout?

 

Cash out options have different processing times. See below for a complete list of each cash out option's expected time of completion:

Cash Out Option Processing Time
Cardless ATM Instant Payout Instant
Globe GCash Instant
Cebuana Lhuillier Express Padala within 10 to 30 minutes

- Banks

- RCBC MyWallet

Cash outs placed from Monday to Friday before 10AM (PH time) will be processed the same business day. Otherwise, it will be processed the next business day.

- BDO Cash Card

- Smart Money Card

Cash outs placed before 10AM (PH time) will be processed the same day. Otherwise, it will be processed the following day.

 - Palawan Express Pera Padala

- M Lhuillier Kwarta Padala

- LBC Peso Padala

- Sendah Remit (Tambunting Pawnshop, Maria Gracia Pawnshop, Camalig Bank, Celer Business Center, Via Express or Prime Asia Pawnshop)

Cash outs placed before 12 NN (PH Time) will be processed the same day. Otherwise, it will be processed the next day. 

 - 2GO QuikCash

- LBC Pesopak

 Cash outs placed before 10AM (PH time) will be processed the same day. Otherwise, it will be processed the following day. Delivery time may take 2-3 business days.

Philippine National Holidays may affect processing time for some cash out options. For a list of Philippine national holidays, please refer to this Wiki article.  

If you sold Bitcoin and have successfully accomplished the Bitcoin transfer but still not received your payout by the guaranteed time, please let us know so we can address the situation immediately.

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