Introducing Asset Vault: Extra Security for Your Funds

At Coins.ph, keeping your digital assets safe is our top priority. We are excited to introduce Asset Vault—a security feature designed to give you greater control and peace of mind over your wallet balance.

Whether you are holding crypto for the long term or simply want an extra layer of protection for unused funds, Asset Vault allows you to safely lock away your assets so they cannot be accidentally moved, traded, converted, or withdrawn.

What is an Asset Vault?

An Asset Vault lets you temporarily secure funds you do not plan to use anytime soon. Once vaulted, these funds are completely restricted from any wallet activities—including trades, conversions, and withdrawals—until you choose to release them back into your available balance.

Key Features & Highlights

• Universal Support: Available for all supported fiat currencies (PHP) and crypto tokens.
• Flexible Allocation: Choose to vault your entire balance for an asset or just a partial amount.
• Cross-Platform Availability: Accessible to all users via both the Coins.ph app and web platform.
• Enhanced Unlocking Security: Releasing vaulted funds requires multi-factor authentication (MFA), ensuring only you can access them.
• Clear Balance Tracking: Easily monitor your locked assets on your wallet balance breakdown under the Vault Amount column.

Note: Funds that are currently frozen, on hold, pending active orders/transactions, or tied to Loyalty Rewards cannot be placed into the Asset Vault.

How to Vault Your Funds

Locking your assets is quick, seamless, and does not require security authentication to set up:

• Access Asset Vault: You can navigate to Asset Vault through any of the following entry points on the app or web platform:

  • Account Settings: Select the Manage beside the Asset vault section.

    

• Spot Trading / Portfolio Page: Click the three-dots menu icon (⋮) on the right side of any asset. Then click on Manage Asset vault.

  

  • Asset Balance Page: Click on View from any specific asset selected to go to the Asset vault. 

    

• Select Asset & Amount: Choose whether you wish to lock fiat or crypto, enter your desired amount, and click Vault Funds / Next.
  • on App

• on Web

• Confirm Order: Review your details and confirm the transaction. Once completed, the designated amount will immediately move to your vaulted balance and will be unavailable for active transactions.
  • on App

• on Web

How to Release (Unlock) Vaulted Funds

When you are ready to use your vaulted assets again, you can easily transfer them back to your available wallet balance:

• Go to Asset Vault: Access the vault interface through any of the entry points mentioned above.
• Select Release Funds: Choose the asset you want to unlock and enter the amount you wish to transfer back to your active balance.
  • on App

• on Web

• Complete Security Verification: For your security, releasing funds requires Multi-Factor Authentication (MFA). Depending on system risk checks, you may be prompted to complete SMS/Email OTPs, Authenticator App codes (2FA), or Facial Recognition.
  • on App

• on Web

• Funds Restored: Once authentication is successful, the released funds will instantly return to your available wallet balance for immediate use.