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  1. Coins.ph Help Center
  2. Load, Bills, and Game Credits

Load, Bills, and Game Credits

Learn how to use your Coins.ph wallet to buy load, pay bills, and buy game credits

Buying load / mobile phone top-ups

  • How to Buy Load
  • How do I use Messenger to Buy Load via Coins.ph?
  • How much load rebate will I receive?
  • What load promos can I buy?
  • My wallet balance has been deducted but I haven’t received the load, what should I do?
  • What if I have loaded an incorrect mobile number?
See all 8 articles

Paying Bills

  • How to Pay Bills
  • What bills can I pay through Coins.ph?
  • How will I know if my bill has been successfully paid?
  • When will my bill payment be posted?
  • Which bills have fees?
  • How can I change the amount I paid for my bill?
See all 16 articles

Game Credits

  • How can I buy game credits through Coins.ph?
  • Where can I find my game credit code?
  • What games can I top up with Coins.ph?
  • Help! My game credit code is not working.
  • What should I do if my game credit purchase is getting refunded?
  • How to redeem Garena Shells?
See all 8 articles

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Our hotline (02) 8692-2829 is also available from 10am - 6pm, Mondays to Fridays.