What is InstaPay?
InstaPay is an Electronic Fund Transfer (EFT) service that enables a customer of a participating BSP-supervised financial institution to transfer Philippine Peso funds from his account to an account in another participating BSP-supervised financial institution. The transferred funds are made available to the recipient in real-time.
Which banks can I use to cash in through InstaPay?
Banks which support InstaPay outgoing transfers are as follows:
These banks/financial institutions can initiate fund transfers to third party institutions. Fees for each fund transfer is dependent on the sending bank.
How do I cash in to Coins.ph through InstaPay?
Cashing in to your Coins.ph is now more convenient with InstaPay!
You can instantly add up to 50,000 Php from your personal bank account to your Coins.ph wallet 24/7. To start, please make sure that your Coins.ph account:
- Is at least ID and selfie verified
- has a verified mobile number linked
If your Coins.ph account meets the requirements above, here's how you can proceed with cashing in through InstaPay:
- Log in to your personal online & mobile banking account.
- Find the option to send funds to a different bank.
- Select “DCPay Philippines/Coins.ph” from the bank list and initiate the fund transfer. Please note that the following recipient information are as follows:
Account Name: Coins.ph Registered Name
Account Number: Coins.ph Registered Mobile Number
NOTE: Please make sure that your Coins.ph account is Level 2 (ID and selfie verified) and you transfer an amount within your Coins.ph cash in limits.
How do I transfer funds from my bank account via InstaPay?
Below are the instructions and associated fees for InstaPay transfers.
1. Asia United Bank (Fee: 10 PHP)
2. China Bank (Fee: 10-15 PHP)
3. EastWest Bank (Fee: 5 PHP)
4. GCash (No Fee)
5. Land Bank (Fee: 25 PHP)
6. PayMaya (No Fee)
7. PNB (Fee: 50 PHP)
8. PSBank (Fee: 10-150 PHP)
9. RCBC Savings Bank (Fee: 20 PHP)
10. Robinsons Bank (Fee: 25 PHP)
11. UnionBank (Fee: 10 PHP)
12. UCPB (Fee: 25 PHP)
When will I receive my cash in via InstaPay?
All InstaPay transfers are processed instantly. If your cash in is not credited to your Coins.ph account within 5 minutes, kindly reach out to our team at email@example.com for assistance.
How much are the fees for cash ins via InstaPay?
There are no fees for receiving funds via InstaPay to your Coins.ph account. However, the fees for bank fund transfers are dependent on the bank. Bank fees as of July 2019 for sending InstaPay transactions can be viewed here.
What is the minimum and maximum amount I can cash in via InstaPay?
The minimum and maximum amount would depend on the ff:
Banks have set their own minimum amount for each transfer. The exact amount sent from your personal banking account (minus fees) will reflect on your Coins.ph wallet once your InstaPay transaction is processed.
All InstaPay transfers are capped at 50,000 Php per transaction. Moreover, InstaPay transfers to your account will be subject to your Coins.ph cash in limits.
NOTE: You may initiate multiple InstaPay cash ins as long as it is within your Coins.ph cash in limits.
What happens if I entered a wrong account number for my InstaPay cash in?
Please be informed that all funds transferred via InstaPay are considered final. With this, customers must exercise extreme care in providing the recipient information and amount to be transferred. The amount will be credited real-time to the recipient information provided.
For any issues or concerns with your transaction, you may reach out to our support team at firstname.lastname@example.org.
For more information on InstaPay, you may refer to this link.