Here are the quick steps you can follow to change the mobile number linked to your Coins.ph account:
Via Web Browser
Log in to Coins.ph on your web browser through our official login page: https://app.coins.ph/welcome/login. Then, on the upper right corner of your browser, click your name and choose Settings.
Under the General category of your Account Settings, you will find the options to change your account details such as your mobile number.
Simply click Change mobile, enter your desired mobile number, and click Send Code. Verification codes will be sent to your desired mobile number which you will input to be able to change your mobile number.
Then, copy the verification code received via SMS and input it on the Coins.ph page to confirm the change of your mobile number.
Via Mobile App
Log in your Coins.ph account on the mobile app. Click the Account tab on the bottom right to see the details of your account and other features to manage your account. Click Settings, then you should see your options here:
Click Change mobile number, then indicate the number you want to link to your account and click Send Code.
Verification codes will be sent to your desired mobile number which you will input to be able to change your mobile number. If you can't receive a verification code, it would be best to wait for 20 minutes before trying it again.
To improve the security of your account, there will be a 72-hour delay before your new mobile number will reflect on your account. After the said time window, all notifications regarding your account will be sent to the newly registered number.
Please send us a message through the app or make a request here if you are having trouble changing the mobile number linked to your account.
