Safety & Security
Critical information about protecting your Coins.ph account and making secure payments
General Advisories
- What Happens If I Send Crypto to a Sanctioned Wallet Address?
- SIM Card Registration Act: Everything you need to know
- Coins.ph Not affected by the FTX insolvency
- What should I do when my transaction is rejected?
- What is a sanctioned wallet address?
- How do I process the reversal of my rejected incoming transaction?
Safety tips
- How to Reach Out to Coins.ph Customer Support Email
- Keeping your Coins.ph account safe
- Coins.ph Tips to Secure Your Mobile Device
- Passwords and Password Managers
- How do I approve New Device Login?
- Login attempt from an unknown device
Two-factor authentication & Biometrics
- How do I enable my Biometrics?
- I want to transfer my two-factor authenticator (2FA) to my new device
- What is two-factor authentication?
- How do I enable two-factor authentication on my Coins.ph account?
- Help! I lost access to my two-factor authentication codes and can't log in to my account.
- Help! I can't enable two-factor authentication? It says "Verification not valid!"
SEC Advisories
- What is the latest SEC advisory on BITPOCKET?
- What is the latest SEC advisory on E-TON TRADING / E-TON PHIL TRADING / E-TON TRADING: PROFIT SHARING?
- What is the latest SEC advisory on BKC TRADING?
- What is the latest SEC advisory on LELE GOLD FARM/LELE GOLD COIN/GOLD FARM?
- What is the latest SEC advisory on A POWER/APOWER PRO/A POWER PH/APOWER POWER BANK/APOWER POWER BANK SHARING SOLUTION, OPC.?
- What is the latest SEC advisory on UNIVERSAL BOT CORPORATION / UNIVERSAL CHATBOT ONLINE SHOP?