Verifying your account is easy. Simply go to the Limits and Verifications page in the web browser, or if you’re using the app, choose Limits and Verifications from the top left menu. From there, choose a verification step to complete. Please note that it may take up to three business days for our team to process your verification.
Cash in limits based on account verification level:
| Verification Level | Description | Daily Cash In Limit (PHP) | Monthly Cash In Limit (PHP) | Annual Cash In Limit (PHP) |
| 1 | Email/phone verified | 2,000 | 50,000 | 50,000 |
| 2 | ID and selfie verified | 50,000 | 100,000 | 400,000 |
| 3 | Address verified | 400,000 | 400,000 | Unlimited |
| 4 | Custom verified | Custom | Up to 5,000,000 | Custom |
Cash out limits based on account verification level:
| Verification Level | Description | Daily Cash Out Limit (PHP) | Monthly Cash Out Limit (PHP) | Annual Cash Out Limit (PHP) |
| 1 | Email/phone verified | 0 | 0 | 0 |
| 2 | ID and selfie verified | 50,000 | 250,000 | 400,000 |
| 3 | Address verified | 400,000 | Unlimited | Unlimited |
| 4 | Custom verified | Custom | Up to 5,000,000 | Custom |
Level 1
Once you sign up and confirm your email address or mobile number, your account is at Level 1 by default. Your limits are at 2,000 PHP per day for cash ins, and you cannot create cash out orders.
If you did not receive your verification email or SMS, go to https://coins.ph/login and click the resend link.
Level 2
Level 2 accounts have a cash in and cash out limit of 50,000 PHP per day and 400,000 PHP per year. To reach Level 2, you must complete ID and selfie verification.
To submit an ID verification request, click here. For a list of acceptable IDs, click here.
To complete the selfie verification, click here and take a photo of yourself while holding up your ID.
This information is necessary for us to provide you with a secure and personalized experience, to prevent fraud from occurring on our platform, and to comply with local regulations. We take your privacy very seriously.
Level 3
Level 3 accounts have a cash in and cash out limit of 400,000 PHP per day. To reach Level 3, you must have your account address verified.
To submit an address verification request, click here. For a list of acceptable documents, click here.
Level 4
Level 4 accounts provide custom limits for customers who require transaction limits beyond those offered in Level 3. To apply for custom limits please read here.
For further clarification, please send us a message at help@coins.ph.
