Once you have submitted your ID and Selfie verification, it may take up to 24 hours to process. You will receive an email notification as soon as soon as it has been processed.
Please be reminded that the ID and selfie verification are two separate submissions. Kindly make sure you have uploaded both ID and selfie, so our team can check your submission as soon as possible.
A quick note: There's no need to be Level 2 verified to be able to buy load, pay bills, and buy game credits. You may also send and receive funds in your account (within your account limits). You may also check out some tips to get your account verified.