If you've taken out a loan through TALA or BillEase, some of Coins.ph’s partner lending platforms, they allow you to send your loan directly to your Coins.ph account - from where you can now cash out your funds.
Understanding Loan Disbursement with Coins.ph
However, if you use a mobile number with TALA or BillEase and a different number from the one linked to your Coins.ph account, your loan will be sent to that number and not to your Coins.ph account.
Steps to Claim Your Loan Disbursement
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Change Your Mobile Number:
- To ensure that your loan is directed to your Coins.ph account, you can update your mobile number in the Coins.ph to match the one used with your lending platform.
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Contact Support if Needed:
- If you encounter any issues while updating your mobile number, you can reach out for assistance.
Frequently asked questions
Can I still access my loan if I don't change my mobile number?
If you do not change your mobile number, your loan will be sent to the Coins.ph account associated with that number, and you may face challenges accessing those funds.
Are there any fees associated with claiming loans through Coins.ph?
While there are no direct fees charged by Coins for receiving loans into your account, standard transaction fees may apply when cashing out or transferring funds.