Starting April 28, 2022, you must be at least 18 years old to access our services. This is due to updates on our verification policy.
If you are a minor (14-17 years old) with a previous existing account with us, you may still Buy Load, Pay Bills, and Buy game credits without getting verified. You may also Send and Receive funds in your account (within your account limits).
Can I re-apply for verification when I am 18 years old?
Once you turn 18 years old, you can easily re-submit your ID and Selfie for verification. After your submission is approved, you can enjoy the standard transaction limits for verified customers.
If you have further questions or clarifications, you may contact us through the Coins app or send a message here.
