Starting April 28, 2022, you must be at least 18 years old to access our services. This is due to updates on our verification policy.
Current Options for Minors
Limited Access:
As a minor, you can still perform transactions such as:
- Buying Load
- Paying Bills
These transactions are subject to account limits and do not require verification.
Verification Upon Turning 18:
Once you reach 18, you can submit your ID and selfie for verification.
After successful verification, you'll gain access to standard transaction limits available to verified users.
Need help?
Contact Coins Support should you need any further assistance.
Frequently Asked Questions
Can I use a student ID?
No, student IDs are not accepted for verification.
What happens to my existing account if I'm a minor?
You can continue using limited services, within your account limits, until turning 18.