Digital Currencies

Bitcoin Basics

• Can I have access to my private keys?
• What is a Bitcoin wallet?
• What is Bitcoin?
• How do I get Bitcoin?
• How much is Bitcoin?
• What is the difference between my coins.ph wallet and other Bitcoin wallets (e.g. Blockchain.info, Coinbase, Circle, Hive)?

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Buying and Selling Bitcoin

• How do I turn my Bitcoin into cash?
• Can I buy Bitcoin on weekends?

Ethereum Basics

• Can I convert BTC to ETH?
• Can I set my own gas limit?
• Can I send ETH from Mining Platforms to Coins?
• What is Ethereum?
• What is Ether?
• What can I use Ether for?

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Creating Your Ethereum Wallet

• How do I create my Ethereum wallet?
• Why is there a creation fee for my Ethereum wallet?

Buying and Selling Ether

• How can I buy Ether in the Philippines?
• How do I turn my Ethereum to cash?
• What is the price of ETH?
• Does buying and selling Ether affect my transaction limits?

Sending and Receiving Ether

• Can I send Ether to ICOs and other types of smart contracts?
• What types of Ethereum wallets can I send to?
• Can I receive Ethereum sent using smart contracts?
• What happens if I send my Ether to the wrong address?
• How are fees determined for Ethereum transactions?
• Can I send bitcoin to an Ethereum wallet, and vice versa?

Bitcoin Cash Basics

• What is Bitcoin Cash (BCH) and how does it compare with Bitcoin?
• I wasn't able to redeem my BCH during the fork last year. Would that appear in my BCH wallet now?

Buying and Selling Bitcoin Cash (BCH)

• Why am I getting an ‘Invalid Wallet Address` error when sending BCH to my Coins.ph wallet?
• How do I buy Bitcoin Cash (BCH)?
• How do I sell Bitcoin Cash (BCH)?
• What is the price of Bitcoin Cash (BCH)?
• Does buying and selling Bitcoin Cash (BCH) affect my transaction limits?

Sending and Receiving Bitcoin Cash

• How do I send and receive Bitcoin Cash?
• Can I send Bitcoin Cash to a Bitcoin wallet or Bitcoin to a Bitcoin Cash wallet?
• I sent Bitcoin Cash to my Bitcoin address by mistake. What do I do?
• How are fees computed in Bitcoin Cash transactions?

XRP Basics

• What is XRP and how is it different from Bitcoin?
• How do I create an XRP wallet?

Buying and Selling XRP

• How do I buy and sell XRP?
• What is the price of XRP?
• Does buying and selling of XRP affect my transaction limits?

Sending and Receiving XRP

• How do I send and receive XRP?
• Can I send to XRP wallets without destination tags?
• How are fees computed in XRP transactions?

BSP Advisory on Virtual Currencies

• What is the latest BSP Advisory on Virtual Currencies?
• What do I need to know about Virtual Currencies?

Cross-Chain Deposit Policy

• What is a cross-chain deposit?
• How long does it take to recover tokens sent to the wrong blockchain?
• I accidentally sent tokens to a different blockchain, can they be recovered?

ICO Policy

• I sent tokens to an ICO from my Coins.ph wallet. Is there anything you can do to get them back?
• Can I send tokens to an Initial Coin Offering (ICO) from a Coins.ph wallet?

ERC-20 Policy

• Does my Coins.ph ETH wallet support ERC-20 tokens?

Bitcoin Gold Redemption

• What is Bitcoin Gold (BTG)?
• Will Coins.ph support Bitcoin Gold?
• How do I redeem my Bitcoin Gold?
• Can I contribute my BTG funds to charity?
• Why did it take so long before allowing redemption of Bitcoin Gold?
• How long will I be able to redeem my Bitcoin Gold?

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