Having trouble logging in because the email and password did not match our records? Don’t worry! This error occurs when an incorrect password is typed on the login page.
It would be best to double-check your password since these are case-sensitive. (tip: click on the eye-icon on the right side to check if you have correctly inputted your password)
If the error persists, you can try to reset your password using the Forgot Password option in the login page. Please note that when resetting your password, the codes are sent to the registered mobile number of your account. If your account has no mobile number, the codes will be sent to your email inbox.
Still having issues with logging in? Don’t hesitate to send us a message here if you need further assistance with your account.