Your verification code is an OTP (One-Time Password) that is provided before you can create a transaction or update your account details.
Here are the following actions that will require you for a verification code:
- Cash in / Cash out transactions
- Buy load / Pay bills transactions
- Wallet transfer transactions
- Logging in to your account
- Resetting your password
- Changing your email address or mobile number
Verification codes are unique, and are instantly sent to your registered email address or mobile number. However, you might encounter delays or error when receiving this. In order to receive the codes quickly, make sure that you have a stable internet service or strong signal of data connection. The deliverability of the code will highly depend on how fast your signal and connection is.
Please feel free to send us a message here if you need further assistance.